We assess you based on six criteria to help match you with the best possible company.
Work from anywhere by becoming a remote customer service agent.
We provide systems training so you're familiar with the software prior to your first day of work.
Our software platform is browser-based, so all you need is an Internet connection and a headset. There is no software to download or hardware to purchase!
Save time and money by working from home or a nearby workspace.
Spend more time doing the things you love.
Create your own hours to best manage your day.
Create a profile
You can upload a photo, provide an audio sample, display your work history, upload your resume, and specify your preferred rate.
Submit your profile to a Talent Advocate
We want to represent you in the best light possible! You are assigned to a Talent Advocate (TA) who will mediate between you and prospective companies. The TA will give you feedback for improvements on your profile and promote you to different companies.
Let our TAs do the work!
TAs will get to work submitting your profile to companies who are looking for people like you. The TA will also schedule video interviews for you and be there along the way to answer any questions.
Wait for the job offers to come in
You will start to receive offers from interested companies. You have the opportunity to accept, decline, or negotiate the terms. A TA is always available to keep the process moving and running smoothly.
Receive systems training
You will be given training on our Customer Engagement Software. We ensure that you are familiar with the platform prior to starting with your new employer!
Get answers to your burning questions about becoming an agent!
Our Talent Advocates will match you with companies based on your general customer engagement skills, speaking skills (including your language fluency and the degree of your accent), reading and writing comprehension, the quality of your Internet connection, your overall computer literacy, and your general availability and flexibility.
Our TAs review your profile and approved them within 3-4 business days.
No! That’s the beauty of our platform—everything is web-based! The only hardware you need is a computer, a headset, and a good Internet connection.
Nope! Our TAs are here to make sure you are matched with the best company possible and so everyone is happy. It’s FREE to create a profile, get expert guidance for perfecting your profile and be matched with a company!
We charge a 30% platform service fee which is deducted as a percentage of your earnings on Overpass. For example – if you agreed to a rate of $X per hour with a company, you will be billed 30% of each invoice.
We handle everything for you. We invoice the companies you work for each week for the hours you worked, and automatically send you a payment.
We send payments via Paypal.
No, you will work directly for the company that hires you.
Yes! You can receive $10 for every contractor referred that fully completes a profile and gets approved by a TA.
Get started by creating your profile!