Build Your Virtual Call Center

Hire remote agents, set up campaigns and manage them seamlessly–all with one tool.

We Provide You With a Complete End-to-End Process

Avoid the hassles of working with traditional call centers. Get everything you need to build a tailored solution for your customer engagement needs.

Find

Partner with one of our Talent Advocates to identify the perfect candidates for your needs.

Hire

Easily hire the right person and simplify the onboarding process with Overpass as the mediator between you and your agent.

Work

Set up your first campaign and get your agents right to work with our all-in-one Customer Engagement Software.

Monitor

Gain real-time insights into the status of your campaigns and your workers’ progress.

Pay

Get peace of mind knowing that you’re only paying for the work your agents actually do.

Find an Agent For Any of Your Customer Engagement Needs

Sales
Lead Generation
Telemarketing
Appointment Setting
Cold Calling
Retention
Collections
Fundraising
Survey
Political Polling

Finally, an All-in-One Solution to Create Your Own Virtual Call Center

To help you better connect with customers, we’ve reinvented the way you build your customer service and sales departments. Now you can hire the perfect call center agents from anywhere in the world, use the right tools to engage customers, and closely monitor work activity in real-time.

You’re Just a Click Away From Building Your Team

It takes just a few minutes to set up a FREE account – and we’re available to answer any questions you have.

Testimonials

We’ve had bad experiences with call centers. Through Overpass, I hired my own remote team that I have complete control over. I started with one agent to see how it worked and am continuing to grow my team.

Unique Funding Solutions Cash Advance Company; Brooklyn

I run my e-commerce company from home and used Overpass to hire a telecommuter. I’m impressed with how seamless it's been working with my agent. I knew when and what she was working on, as if she was sitting right next to me!

David Grossman National Cellular; Brooklyn

I worked with a call center in India that never gave me complete progress reports–and they were expensive. With the agent I hired through Overpass, I know exactly who is working for me and what they’re doing. I’m only paying for work that’s being done.

SOBE Kitchens Wholesale & Retail Kitchen Cabinets; Miami