Get your calling campaign set up quickly and eﬃciently without any equipment!
Get set up in minutes. Simply have your volunteers download the app and start calling!
Volunteers can make more calls and create a bigger impact from their efforts with our automated call queues.
See how your volunteers are performing in real time. Review call logs and campaign performance all in one place.
Set up your calling campaign at a fraction of the cost of a traditional phone-banking system.
Upload contact lists, create a script and
specify desired call outcomes for your campaign.
Send invitations directly to volunteers'
smartphones so they can download the app.
Gain insights into campaign performance
and get total visibility into every interaction.
Reach works on both Android and iPhone.
Use the invite code to download the app and sign in.
View the call script and use the Preview dialer to make
meaningful calls against your organization’s contact list.
Make calls wherever you have a stable Internet connection and quiet background noise.
Create an instant calling campaign & ramp up your team in no time at all!
Prepare for calls by reviewing contact information,
history and the campaign script, all in one place.
Eliminate duplicate calls and coordination
ineﬃciencies with automatically assigned calls.
Call your contacts back at any time with scheduled
call backs, follow up calls, and more.
Summarize the topic or outcome of calls and
monitor success of campaigns.
Easily manage your contacts with import list, custom lists,
and more. You can even assign contacts to volunteers.
At-a-glance reports on which contacts have been
called in each campaign.
Ensure consistency and professionalism by specifying
exactly what volunteers should say on the phone.
Never miss a detail by taking notes while on a call.
Notes save automatically.
Every call, edit and note is automatically saved to
your contacts, providing complete transparency.
Keep track of the information that’s important to you
with easy-to-update custom contact ﬁelds.
Customize the number that shows up for your
contacts for each campaign.
We can help you ﬁnd great people to make calls on your behalf!
Reach by Overpass is available in the Apple App Store and the Google Play Store. It supports Android 4.4.1 and up, and iOS 9 and up.
As an administrator, you’ll need to access the main Overpass web service on a computer in order to set up your campaigns and invite your volunteers. The only equipment volunteers need is a smartphone that can run the Reach by Overpass app. Most volunteers will find it easier to make calls with a quality headset and microphone.
Yes, volunteers can login to their Overpass account on their smartphone, laptop or desktop.
You don’t need to do anything- our software takes care of that for you! Overpass uses smart routing and call assignment to ensure that there are no duplicate calls.
Yes, you can revoke a volunteer’s access at any point. Their “seat” will be available until the end of the month. You can add another volunteer to that “seat” for the remainder of the month for no charge.
When you invite your volunteers to join Overpass, you will be charged $24 for each volunteer for that month. After that, you will receive a recurring monthly bill for all active volunteers on the system. You can remove a volunteer at any point.