Build your sales and service teams with skilled remote workers and comprehensive call center capabilities.
Tell Us Your Needs
One of our dedicated Talent Advocates will help you identify the best candidate, based on six criteria.
Receive Hand-picked Candidates
Your Talent Advocate will send you a list of the strongest candidates, based on your needs.
View Agent Profiles
Review detailed profiles for each candidate to see their availability, skills, industry experience and listen to voice samples.
Request an Interview
And we’ll take care of the scheduling for you. No more coordination headaches or back-and-forth emails–leave that to us!
Each remote agent works for you, not for us—giving you complete control over your workers.
Get Pre-Trained Agents
You don’t have to waste any time or energy with training agents. We provide system training so they are ready to go on Day One.
Prepare for calls by reviewing contact information, call history and the campaign script, all in one place.
Eliminate duplicate calling efforts and coordination inefficiencies with automatically assigned calls.
Ensure brand consistency and professionalism by specifying exactly what agents should say on the phone.
Call your contacts back at any time with scheduled call backs, follow up calls and more.
Never miss details by taking notes while on a call. Notes save automatically within the system.
Get a summary of the call and monitor your campaign success.
Every call, edit and note is automatically saved to your contacts, providing complete transparency.
Easily manage your contacts with import lists, custom lists and more. You can even assign contacts to agents.
Keep track of the information that’s important to you with easy-to-update custom contact fields.
Interactive Voice Response (IVR) System
Callers can interact with a company directory and can reach agents directly through extensions.
Maintain company standards with customizable IVR and voicemail greetings.
Custom Outbound Caller ID
Customize the phone number your contacts see for each campaign.
Custom Inbound Number
Use your own phone number to receive calls on the system, or customize a new number.
Integrated Caller ID
Know who’s calling before you answer: callers are identified from your contacts automatically.
Each agent has access to their own voicemail and can view all calls they have made and received.
Calls are automatically recorded and saved, and can be listened to at any time.
Gain insights into the performance and success of calls and campaigns.
Review up-to-the-minute reports on agent work and see how agents are spending their time.
Agent Live View
Monitor agent activity in real time and use agent data to assess performance.
Get at-a-glance reports to see which contacts have been called in each campaign.
Supervisors can view and manage contacts in campaigns as well as schedule calls for agents.
Pay Only For Work Completed
With Status-Based Billing, you pay only for the time the agent was active and working on the system–nothing more.
With agents hailing from all over the globe, payments can get tricky. We handle international payments so you don’t have to.
No matter the size of your team or the number of features you use, there's always just one bill.
It takes just a few minutes to set up a FREE account - and we're available to answer any questions you have.